Jade grove holding Pvt Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our eCommerce website jadegroveholding.com and purchase our Clothing items as a non registered member. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

Personal Information

We may collect personal information that you provide to us directly, such as:

Communications: Records of your communications with us, including customer support requests and feedback.

Contact Information: Name, email address, phone number, mailing address.

Account Information: Username, password, and other registration details.

Payment Information: Credit card details, billing address, and transaction history.

Purchase History: Details of products you have purchased, including order dates and amounts.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Usage Data

We may collect information about your interactions with our website, such as:

Usage Information: Pages visited, time spent on pages, links clicked, and other actions taken on our website.

Device Information: IP address, browser type, operating system.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. This helps us understand your preferences, improve your user experience, and provide you with relevant content and advertisements.

How We Use Your Information

We may use the information we collect from you for various purposes, including:

Compliance: To comply with legal obligations and protect the rights and safety of Jade grove holding Pvt Ltd and our users.

Providing and Improving Services: To process transactions, manage accounts, fulfill orders, and provide customer support.

Communication: To send you order confirmations, delivery updates, promotional materials, newsletters, and other communications that may be of interest to you.

Personalization: To personalize your experience on our website by showing you content and products tailored to your preferences.

Analytics: To analyze usage patterns and trends to improve our website and services.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy:

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Rights

You have certain rights regarding your personal information, including:

Opt-Out: You have the right to opt-out of receiving marketing communications from us.

Access: You have the right to request access to the personal information we hold about you.

Correction: You have the right to request correction of any inaccurate or incomplete information about you.

Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:Jade grove holding Pvt Ltd
113 5F,Borella Rd,Pannipitiya, Sri Lanka
Email: info@jadegroveholding.com
Phone: +94 71 054 7971

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website and services after such changes will constitute your acknowledgment and acceptance of the updated policy.

Last Updated: 2024-08-18